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Extreme Networks ExtremeGuest
Reduce Risk and Save Cost With a Fully Automate Network Configuration Guest Solution


Extreme Networks Guest


Automated Network Configuration Guest Solution


Store manager view

Simple click-of a button drill-down to specific guest information in the Monitor tab.

Provision and manage access with Intuitive navigation of up to 10 million users across multiple networks

Customizable dashboards with drag and drop widgets allow easy setup for different visibility and metric view.

Customizable splash pages including site specific splash pages

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Overview:


Overview 1

Provide Great Wi-Fi Customers Experiences

Guest Wi-Fi access is crucial to improving guest, visitor, and shopper experiences in retail, hospitality, and at large event venues. Together with our ExtremeCloud Appliance, ExtremeGuest provides secure guest onboarding and analytics for distributed organization, as well as enterprise campus deployments.

It has become a competitive necessity for organizations to not just provide network access, but to engage visitors with special offers and personalized incentives. In-store shoppers, for example, expect great WiFi experiences to search product reviews and compare prices online. They want to share pictures with friends online before they decide on a product.

ExtremeGuest is a robust and comprehensive guest engagement solution that enables retailer, venue operators, and hospitality managers to use analytical insights to engage customers with personalized engagements. For example, knowing how many customers enter the store, how often they visit, and how much time they spend are all metrics that can be measured through ExtremeGuest. Analytics of social networking behavior of customers can be used to increase patronage and expand brand exposure.


Guest Onboarding and Social Media Logins

Comprehensive login and on-boarding methods, configurable by the network administrator, not only gives customers the flexibility to login the way they choose, it also offers the retailer the opportunity to extract demographic data using simple-click-through, self-registration with customizable fields or one-time password with SMS/ email notification or Social ID logins (LinkedIn, Gmail, Facebook, Twitter). Our easy to use Splash Builder let's you drag and drop design elements to create a captive portal tailored to your mobile audience. Add your logo, choose branding colors, and add relevant information to make onboarding quick and easy.


Business Analytics and Reporting

ExtremeGuest offers rich set of analytics that gives deep insight into demographic and behavioral characteristics of the visitor/ shopper population, so that the marketing campaigns can be more personal and valuable to each customer, and thereby providing a better brand experience.

Analytics data charts and widgets include:

  • Number of mobile guests that entered your store(s
  • Number of new customers versus repeat customers
  • Duration of time customers spent in the store
  • Number of customers that used the guest Wi-Fi
  • Age range and percentages
  • Gender percentages
  • Number of users currently online
  • Login Method percentage
  • Number of users using different login methods
  • Guest user identities
  • Client OS types used
  • Device types used

Features:


ExtremeGuest gives customers the flexibility to login the way they choose, while providing valuable demographic data using simple-click-through



Automate Guest Reporting

Easy Guest Self-Registration

Self-registration with customizable fields or one-time password with SMS/email notification or Social ID logins (LinkedIn, Gmail, Facebook, Twitter).

Automated

Design with Scalability in Mind

Architected to provide unmatched scalability that supports up to 10 Million user database needed for any large distributed stores, venues and enterprise locations, providing universal visibility to all user activity in a multi-site deployment.

Eliminate Multi-Day Audits

Deep Analytics from Demographics to Behavior

Offers a rich set of analytics that gives deep insight into demographic and behavioral characteristics of the user population, so that the marketing campaigns can be more personal and valuable to each guest, providing a better brand experience.


Traditional Guest Access

  • Limited onboarding options
  • Does not scale
  • Difficult to read dashboard
  • No self-registration
  • Minimal data about guests

ExtremeGuest

  • Valuable demographic data
  • Navigation of up to 10 million users
  • Customizable dashboard with drag and drop
  • Self-registration with social logins
  • Insights into demographic data

Documentation:

Download the ExtremeGuest Datasheet (.PDF)


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